Matches not played as listed:

•  In situations where the event is played at a venue different to that listed, all bets on the event will stand provided the match is not switched to the opponent’s ground and home and away team for a listed match are not reversed, in which Sportradar reserves the right to void betting. 

•  In the event of a change of opponent from the one listed, all bets for that match are void.

• If a team field their reserve team or an underage team instead of their first team, Sportradar reserves the right to void betting.
  
  

• If a match does not adhere to the generally accepted format (e.g., unusual period length, counting procedure, format of a match etc.); Sportradar reserves the right to void betting.
   

•  If the rules or format of a match differ from our accepted norm, Sportradar reserves the right to void betting.

 Markets including overtime 

• All match markets DO NOT include overtime unless otherwise stated.

 Odds/Time Changes 

• Sportradar reserves the right to change the odds-on offer at any time as well as suspend or close betting on events before the scheduled start time. 

•  In the case of any obviously incorrectly displayed or calculated prices, we reserve the right to void betting. This includes a deviation of more than 100% in the pay-out compared to the market average. 

Technical Errors 

• Sportradar reserves the right to suspend odds during an event due to failed transmission or other technical related issues or if fraud is suspected. 

• Sportradar reserves the right to void bets even subsequently if any such bet was won by the customer because of a technical fault or error, inclusive of but not limited to an error or fault in transmission

Abandonments, cancellations & postponements

Unless otherwise stated in the Specific Rules for the specific sport:

Postponed Match

•   A match is considered as Postponed if it fails to commence at its scheduled time due to various factors like adverse weather or unforeseen circumstances etc. 

•  Start times are subject to adjustment by the Sportradar Production Team before the scheduled start. 

•  If a match is confirmed not to start within 48 hours of its designated start time, it is categorized as Postponed, and all related markets are voided. 

•  A voiding message with the reason will be sent via the Unified Odds Feed. 

•  Please note that games which have their start date altered well in advance to accommodate live TV, or to ease fixture congestion will not be classified as postponed.

Abandoned Match 

•  A match is considered as Abandoned if it begins but doesn’t reach its official conclusion due to unforeseen circumstances like adverse weather, crowd disturbances, technical difficulties, or similar situations etc. 

• After a match is transferred to the Live Odds Team and in the “Live” state, which is normally reached 15 minutes before the event starts, it is automatically classified as Abandoned when interrupted, or the starting time is moved within that state. Matches in this state will not revert to a pre-match state. 

•  If the match resumes within 48 hours of its official start time, all open bets are settled based on the outcome of the resumed match. 

•  If the match is not resumed within 48 hours, two options apply: A) All bets are voided. B) Undecided bets are voided, based on customer preferences set in the Unified Feed’s Ctrl configuration area. 

•  A voiding message with the reason will be sent via the Unified Odds Feed. 

•  In the event of an abandoned match, markets will be settled based on the option selected for ‘Settlement Rule on Abandoned Events’ in the Feed Options Pre-match page in CTRL.

Push Rule (2-way Markets) 

•  In the event of a Winner market (with just home and away team as outcomes) being offered and the event results in a draw we will settle the market as void. 

Total 

• When an exact number is quoted as the line for an over/ under market, if the result will be the quoted line, then bets will be made void.

Handicap 

•  When an exact number is quoted as the line for an home/ away market, if the result will be the quoted line, then bets will be made void.

Race to X (incl. overtime) 

• If a match ends before the Xth is reached, this market is considered void.

Half/Quarter/Period Markets 

• Unless otherwise stated, only goals/points/corners etc. scored in the respective period will count towards settlement of the market

Odd/Even Markets  

• Unless otherwise stated, total counts of zero will be settled as Even.

Results 

•  If the outcome of a market cannot be verified, we reserve the right to delay the settlement until official confirmation. If the outcome of a market cannot be verified officially, we reserve the right to void them. ➔ If markets were offered when the outcome was already nown, we reserve the right to void any betting. ➔ In the case of an incorrect settlement of markets, we reserve the right to correct them anytime.

Head to Head 

Unless otherwise stated in the Special Rules for the specific sport: 

•  At least one competitor must finish the event, or all bets are considered void 

•  If one or more competitor(s) fail to start all bets are considered void 

•  If all competitors are disqualified or otherwise excluded all bets are considered void.

 If both competitors in a head-to-head achieve the same result and no draw odds are offered, then all bets are considered void

 Outright Markets 

•  Outright markets are considered All In Run Or Not and therefore will be settled as a loss if the selection does not take part in the event. 

• In cases where the event is cancelled then all bets will be declared void 

•  In cases where the venue for an event is changed, we reserve the right to void any betting. 

•  Unless stated otherwise, whenever the organising association deems it fit to include any necessary rounds, matches, or series of matches (e.g. Play-offs, Play-outs, Postseason) following the end of the so-called Regular Season in order to determine the classification, league winners, promotion/relegation, etc., Sportradar will take into account the results and outcomes deriving from these matches for settlement purposes of tickets referring to the final league classification, promotion, relegation, etc. For example, seasonal bets on the team winning the NHL will refer to the Stanley Cup Winners. 

•  All events are settled based on the award ceremony or the competition’s official scoresheet, without taking into consideration the results of any subsequent investigations or disqualifications